Terms & Conditions
These Terms & Conditions apply to the use of the HomeCent website and purchases made through it. By accessing the website or placing an order, you agree to these terms and the applicable policies published on our website.
1. Business Identity
HomeCent is the customer-facing store brand operated by ANITA JAIN, proprietor of NAVKAR TEXTILES.
Website: https://thehomecent.com
2. Website Use
You agree to use the website only for lawful purposes. You must not misuse the website, attempt unauthorized access, interfere with its operation or use it for fraudulent or unlawful activity.
3. Product Information
We aim to display accurate product descriptions, photographs, prices and availability. Product appearance may vary slightly due to photography, lighting or screen settings. Please review product specifications and descriptions before placing an order.
4. Prices, Discounts and Charges
All product prices must be displayed in Indian rupees (INR) before purchase. Any sale price, discount, coupon, shipping charge or other mandatory fee must be clearly disclosed before the order is completed.
Promotional offers apply only when their stated eligibility conditions are met. The final amount shown at checkout should reflect the applicable product prices, discounts and charges before payment.
5. Orders and Payment
Submitting an order constitutes a purchase request. Order fulfilment is subject to product availability, order verification and successful payment or order confirmation, as applicable.
If an order cannot be fulfilled because a product is unavailable or a genuine pricing or listing error is identified, we will communicate the issue and process any applicable refund for payment already collected.
6. Shipping and Delivery
Orders are generally dispatched within 2 business days when products are in stock. The expected delivery timeline is 4–9 days, subject to courier serviceability and other circumstances. Applicable shipping charges are displayed at checkout.
7. Returns, Refunds and Cancellations
Eligible return requests must be submitted within 5 calendar days from delivery. Product eligibility, return instructions, shipping responsibilities and refund processing are described in our Return, Refund & Cancellation Policy.
Approved refunds will be processed within 7 days after the returned product has been received or collected, inspected and approved, subject to the published policy and applicable law.
8. Intellectual Property
Website text, photographs, graphics and other content may not be copied, reproduced or used commercially without permission, except where permitted by applicable law.
9. Website Availability
We take reasonable steps to maintain website availability and accurate information. Temporary interruptions may occur due to maintenance, technical issues or circumstances beyond our reasonable control.
Nothing in these terms excludes or limits any right or responsibility that cannot lawfully be excluded or limited.
10. Changes to These Terms
We may update these terms to reflect changes in our services, business practices or legal obligations. Updated terms will be published on this page.
11. Dispute Resolution
For a product, order or service concern, customers should first contact our support team at info@navkartextiles.com or WhatsApp +91 9755316161. Please provide your order number and a description of the issue.
We will make reasonable efforts to resolve complaints through direct communication. If the issue cannot be resolved informally, customers may pursue remedies available under applicable law, including proceedings before a competent court or consumer authority.
12. Governing Law and Jurisdiction
These Terms & Conditions are governed by the laws of India. Disputes will be handled by the competent courts or authorities having jurisdiction under applicable Indian law. Mandatory consumer-protection rights and statutory remedies remain unaffected.
13. Contact Information
HomeCent
Operated by ANITA JAIN, proprietor of NAVKAR TEXTILES
Email: info@navkartextiles.com
Phone: +91 9589916161
WhatsApp: +91 9755316161
Support Hours: Monday–Saturday, 10 AM–6 PM
Business Address: 339, Shivaji Nagar, Indore, Madhya Pradesh – 452003, India.